Training managers : a case study of a French corporate university

نویسنده

  • Simon Mallard
چکیده

This paper will analyze the learning design from the learning designers' and trainers' point of view. Focusing on the training system, we use a threefold model: " ideational " , " functional " and " experienced " dimensions of a training system. In the French public mail company, training for all managers is provided by a department of the Corporate University: the " School of Managers ". How has the project evolved since the original plan? If there are some gaps, how can we analyze the fact that, when it comes to innovation, "things never go exactly as planned"? Using interviews with designers and trainers involved in this project (N=7), we present the results of a discourse analysis performed with computer-assisted software. Answering the main goals of the research, the results will help us to better understand the prior ideas of the people in charge of the original system about (a) professionalization of managers, and (b) emotional and socioaffective dimensions of learning.

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تاریخ انتشار 2013